Returns & Exchanges
At Kent, we want to ensure you have the right gear for your peak performance. If your equipment or apparel doesn't meet your expectations, you can return or exchange your items within 30 days of purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team verifies the condition of your sports gear, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing